Hair Shedding vs Hair Breakage: What Every Hairdresser Needs to Know

Have you ever had a client panic over “losing too much hair”? It’s a common concern—and often, they’re confusing natural shedding with hair breakage. As a hair professional, knowing how to explain the difference clearly (and spot it yourself) is key to building trust and offering the right solutions.

Let’s break it down...

What is hair shedding?

Hair shedding is a natural part of the hair growth cycle. On average, we shed 50 to 100 hairs per day. This happens when the hair completes its cycle and enters the telogen (resting) phase before falling out to make way for new growth.

Tips for stylists:

If you see full strands with the white bulb at the root—that’s shedding, not breakage.

What to tell clients:

“Shedding is normal and healthy—it means your hair is cycling properly. If it’s suddenly excessive, let’s look at stress levels, health changes, or diet.”

What is hair breakage?

Breakage happens when the shaft of the hair is physically damaged—this could be from heat styling, over-processing, poor brushing technique, tight hairstyles, or lack of moisture.

Tips for stylists:

Look for weakened mid-shaft strands, especially in over-lightened or chemically treated hair.

What to tell clients:

“This isn’t about hair falling out from the root—this is breakage, which means the strand has snapped. Let’s create a care plan to strengthen your hair.”

Common Causes & How to Prevent Breakage

Top culprits:

  • Excessive heat tools without protection

  • Overlapping bleach or colour services

  • Lack of protein/moisture balance

  • Tight ponytails or extensions

  • Rough towel-drying or brushing

Prevention tips for clients:

  • Use a heat protectant always

  • Deep-condition weekly

  • Avoid over-washing

  • Be gentle when detangling

  • Book regular trims

As a stylist, your role isn’t just about great haircuts and colours—it’s about guiding your clients through the health of their hair. By understanding the difference between shedding and breakage, you can offer real peace of mind and practical solutions. And most importantly, you can recommend the right products and practices to help them maintain strong, healthy hair between visits. From heat protection to strengthening treatments, your professional advice makes all the difference.

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